The Disenfranchised

The blueprint to success - Andy Hulbert - Harry Ramsden’s

If someone offered you the blueprints to build a successful business, what would you do?
How much would you pay for it?
It's ultimately what investing in a franchise is all about, but in today's world investors aren't content with just one franchise. They are now maximising their opportunity by taking on a second and a third franchise. We talk about this is more detail with Food & Beverage and franchising expert Andy Hulbert, who is also representing the World Famous Fish & Chip franchise brand Harry Ramsden's.
We also chat about:
- The surprising amount of businesses that are franchised
- The lack of knowledge around self employment
- Food & Beverage trends
- Supply chain challenges
- Plans for the Harry Ramsden's brand
- The story behind Harry Ramsden's
- The draw of British traditions
- Multi-unit franchising
You can find Andy on LinkedIn here and the Harry Ramsden's here.
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
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This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Born an entrepreneur? - Theo Millward - Swimtime & Francscape

Are you born an entrepreneur or can you learn the skills required to run your own business?
Our guest for this episode Theo Millward didn't realise that's what he was until someone clearly pointed it out to him. Maybe we all just need a nudge in the right direction sometimes?
Anyway we discuss this along with Theo's career journey that eventually saw him build a hugely successful tech company out of a business focused on providing swimming lessons.
It's a fascinating story and we also talked about:
- The birth of a tech business
- Businesses driven by data
- Weathering storm created by the pandemic
- Using technology to save time for franchisors, franchisees and their customers
- The importance of developing a brand
You can find Theo on LinkedIn here, Swimtime here and Franscape here.
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
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This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Know and align your values - Christina Taylor-Chisholm - Popolo Ceramico

Business partnerships can break apart just like a dropped ceramic pot if you choose the wrong partner.
It's why it's so important to know your values and goals and make sure that these line up with your future partner. It's the same if you're considering buying a franchise license.
We talk about this with Christina Taylor-Chisholm the Founder of Popolo Ceramico as we discover how she started and grew her business, following a passion she developed during education.
We also talk about:
- How she grew her business into a nationwide brand
- Was she decided to franchise her business
- How she came up with the name Popolo Ceramico
- Her ideal franchisee
- Opportunities for working mums
- Creating a work/life balance
- A smashing deal with KFC
- And much, much more!
You can find Christina on LinkedIn here and her business Popolo Ceramico - https://www.popoloceramico.co.uk/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Does it feel right? - Sam Acton - Domestic Angels

Making a decision about your life and your career is not easy.
If it doesn't feel right, don't do it. This is really important when investing in a franchise or a new business. It will always be a risk and at some point you will have to take a leap, but still you need to feel like you will be happy and willing to put in the hard work to achieve your goals.
In this episode we discuss this in detail with Sam Acton, the Founder of Domestic Angels a business providing domestic services across Dorset with franchisees managing teams of cleaners.
We also talk about:
- The benefit of having multiple jobs
- How Sam started Domestic Angels (wine is included!)
- Unexpected tasks for a business owner
- What franchisees expect after paying the fee
- The benefits of having the right people around you
- Identifying your why
- 1 piece of advice if you're thinking of buying a franchise you should follow
You can find Sam on LinkedIn here and her business Domestic Angels here - https://domestic-angels.com/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Make sure you budget for marketing - Dani Peleva - Franchise Fame

When you start any business you need to think about how you can get it off the ground.
Ultimately, that starts with "how can you generate customers or clients" and of course marketing plays a big part in doing this.
That's why this weeks podcast is with a marketing expert in the shape of Dani Peleva the Founder & CEO of Franchise Fame. In this week's episode we go through the various aspects of marketing that franchisees and franchisors need to consider and budget for.
We also chat about:
- Ensuring you have a local marketing plan
- How franchisors support franchisees with marketing
- The difference between starting a business on your own and buying a franchise license
- The biggest challenge a franchisee will face
- Dani's book "Franchise Fame" and the 5 F's of franchise marketing. Here's a preview - https://getthebook.franchisefame.com/#preorder
- Successful marketing avenues for franchisees
You can find Dani on LinkedIn here - https://www.linkedin.com/in/dani-peleva/ and his business Franchise Fame here - https://franchisefame.com/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Create an exit strategy - Michael Bohan - Franchise Resales UK

It's not likely that you will be able to create a million pounds or dollars before lunch, but it is important to plan ahead.
One of the most important things to consider is getting out of your business. It might seem strange, but it will definitely help you set up right from the start!
It's something that we discuss with our latest guest, Michael Bohan Managing Director of Franchise Resales UK, who has helped many franchisees plan their exit strategies.
We also chat about:
- Not knowing what to do in your career
- Valuating a business
- Selling a franchise
- Reasons why a franchisee sells their business
- The benefit of exit plans to franchisors
- Planning an exit strategy
- What type of business to buy to gets the returns you want
- Spotting a good business to buy
- The type of buyer franchisors are looking for
You can find Michael on LinkedIn here - https://www.linkedin.com/in/michaelbohan/ and his business Franchise Resales UK here - https://www.franchiseresales.co.uk/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Mark Harman - Red Book Productions - Speak to the franchisees

We all look for online reviews when buying a product or a service.
If you're about to invest in a franchise license, you can't really find anything like this online about a brand and how they support their franchisees.
The solution?
Speak to the franchisees, speak to the support staff and get to know the people who will become an important part of your business.
Someone who has interviewed a lot of franchisees is Mark Harman, Founder of Red Book Productions, who has filmed and produced work for a wide variety of businesses including those that are part of the franchised community. In this episode we talk about this in more detail as well as:
- What work is like at the beginning of your career
- Creating content for franchisors
- Interviewing franchisees
- What are the common personality traits of franchisees
- Discovery Days
- The power of giving advice
- How to use long form content
- Content strategies for franchisees
You can find Mark on LinkedIn here - https://www.linkedin.com/in/markredbook/ and his business website here - https://www.redbookproductions.co.uk/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Ed Purnell - The Franchised - Surround yourself with the right people

Regular host of The Disenfranchised, Ed Purnell gets interviewed by Ryan Armitage from Tezlom in this episode, as we learn the story behind how and why this podcast was created.
Ed has learnt a lot from interviewing entrepreneurs and experts from around the franchising world and he shares his thoughts around this as well as talking about:
- A nightclub epiphany
- The impact of the 2008/9 recession
- How to work out what you want in your career
- Why banks are willing to provide unsecured loans to individuals looking to invest in franchises
- Franchise misconceptions
- The franchise recruitment process
- Getting a degree vs buying into a franchise
- The challenge of just going for it
You can find Ed on LinkedIn here - https://www.linkedin.com/in/edpurnell/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Jack Parkhouse - Aspray - You’ve got to back yourself

From University drop-out, to winner of the British Franchise Associations "Next Generation Franchisee" award in 2021 - Jack Parkhouse, with the support of his family, has backed himself and is building a successful business with the franchised Aspray brand.
He started his business just before the pandemic broke and during this episode we explore what it was like for him, what drives him and how he managed to get the recognition that he did.
We also speak about:
- Being realistic and prepared to walk away
- Corporate life vs SME life
- Discovering the franchise world
- The selection process for franchisees
- Willingness to make sacrifices
- Family involvement in the decision making process
- Support provided by franchisors
- Changing business targets
- What to learn about franchisors before committing an investment.
You can find Jack on LinkedIn here - https://www.linkedin.com/in/jack-parkhouse-35376432/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Jo Middleton - WizziWoos Kids Money Club & Franchise Business School

How can we give children the best chance in life to succeed?
There's so many topics you could talk about, but financial education is one that is sorely missed by many.
In this episode of The Disenfranchised we speak with Jo Middleton, who is now making it her mission to help young people get to grips with finances from an early age.
She well positioned to do this, as she is a serial entrepreneur who has started 7 businesses an built a life for herself that she always wanted using franchising as part of her solution.
It's a very interesting episode where we also discuss:
- How to change your life in 7 days
- Using franchising as a model to grow a business
- The impact on kids with entrepreneurial parents
- Helping children to understand finances through fun
- Finances vs Mental Health
- The business plans of under 11s
- Challenges for a franchisor
- Management business franchise model
- Working with children and animals
- And much, much more!
You can find Jo on LinkedIn here - https://www.linkedin.com/in/businessgrowthnerd/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
--------------------------------------------------------------------------------------------
This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.